Where's the courtesy?

This happened to me during one of my CNY dinner in one of the Lala Chong restaurant (branch), as normal, we placed our order with the head waiter. After about 20 minutes, the dishes started arriving at our tables.

But for one of the dishes - vegetables, it was not what we had specifically ordered. But what riled us up was the waiter(s) insistence that the vege dish was what we ordered. Even the head waiter (after consulting another waiter) concurred with us. But there was this waiter which carried the dish to the chef and returning to our table, insisting it was our order.

Needless to say, we did not accept that particular dish. Now if the chef or waiter had said 'They had run out of the vegetable we ordered and suggest a replacement vege", we wouldn't have minded. But to insist that we ordered that particular dish, what the gall! As if we did not know our vege.

Another incident happened last week, in one of the coffeshop near my house. As normal, we were thinking of places to go for dinner and ended at a coffeshop where we have not patronised. Placed our order and waited...waited...waited... for more than 30 minutes. Other patrons who came later, had their dinner and left. But we were still waiting for our dinner, what we noticed was this, they were serving those who were on take-away orders.

Not one to take this slight, we duly cancelled our order and placed our order with another stall. Food came in less than 5 minutes. Definitely will not patronise this stall in the future. Again, not a word of apology.